Information Technology & Institutional Planning

About

The Division of Information Technology & Institutional Planning works in collaboration with the campus community to provide innovative and strategic technology to advance the mission of the university as well as strengthen and further the university's unique polytechnic identity and learn-by-doing educational approach.
IT&IP VP and CIO John McGuthry

Office of the Vice President & Chief Information Officer
John McGuthry

The Vice President and Chief Information Officer is responsible for the management and oversight of the Division of Information Technology & Institutional Planning. The division is comprised of six units: The Office of the Vice President; Information Technology unit; IT Security & Compliance unit, Process & Project Management unit; Institutional Research, Planning & Analytics; Learning & Research Technologies.

Mr. McGuthry joined Cal Poly Pomona in July 2011 as the University’s Chief Information Officer. He has over 30 years of experience in the field of technology and over 15 years as a Chief Information Officer. Prior to serving as a CIO, Mr. McGuthry led business process consulting and product management teams.

Mr. McGuthry earned his Bachelor of Science degree in physical sciences from the University of Maryland at College Park. He also earned his Master of Science in Management degree from the Georgia Institute of Technology. He is also an active participant in the technology community in Southern California, EDUCAUSE, and the CIO Executive Council.

Executive Assistant: Carolyn Erwin

 

Mission

IT&IP provides innovative, strategic and cost-appropriate technology services in collaboration with the campus community to advance the mission of the University.

Vision

Technology services are recognized as an essential resource in furthering the University’s mission.  IT&IP will provide technology solutions, expert consultation, and leadership resulting in numerous enhancements to the advancement of learning and knowledge and to the effectiveness of campus support services and business processes for the entire University.

Strategic Plan

The University has identified fourteen Major Programs in three categories that will help fundamentally change the operation of technology at the University to meet end user expectations. With the appropriate partnerships and priorities, the most appropriate technologies for the University can be deployed. The three categories of services are 1) improve processes and decision support; 2) increase security, reliability and efficiency; and 3) take advantage of web mobile and social media. The 14 programs in their associated categories are listed below:

  1. Improves University processes and decision support.
    1. Build and enhance the data for the University intelligence environment.
    2. Implement an enterprise document-management solution.
    3. Continue to provide leadership and support for campus enterprise-applications.
    4. Implement an e-portfolio solution.
    5. Assist the University in providing support for improving the student recruitment and enrollment management processes.
    6. Implement a campus-wide calendar solution.
    7. Implement an enterprise fundraising software solution.
  2. Improve security, reliability and efficiency.
    1. Reorganize and optimize campus IT resources.
    2. Maintain and assist in improving the electronic learning environment.
    3. Reinforce the network and telecommunications infrastructure.
    4. Facilitate the reduction in costs and energy consumption and increase campus efficiencies.
    5. Assist the University in providing support for employee development and training.
  3. Take advantage of web, mobile, and, social media technologies.
    1. Redesign campus electronic presence.
    2. Increase technical support to students.

Policies and Procedures

To access a list of CPP IT Policies, Procedures, and Guidelines, go to: https://www.cpp.edu/~it/policies-procedures-guidelines/index.shtml.

IT and IP Departments

The Vice President and Chief Information Officer is responsible for the management and oversight of all the groups within the Division of Information Technology & Institutional Planning. The division is comprised of six groups: The Office of the CIO; Information Technology group; Office of the CTO; IT Security & Compliance, Institutional Process & Project Management; Institutional Research, Planning & Analytics.

Click to view or download a copy of the IT&IP Organization Chart [.pdf, 85 kb].

Reporting to the CIO, the Information Technology team is responsible for the delivery of effective, secure, and reliable infrastructure and technology services that support the success of our students, faculty, and staff.  Information Technology works collaboratively with the campus, providing support for services in several primary areas, such as: campus applications, student/faculty/staff technology support, classroom and lab technologies, telecommunications and networking infrastructure, strategic use of multimedia resources to support the academic mission, and cloud and on-premise data center services.

Ben Quillian III - AVP & Deputy CIO, IT&IP
Admin. Support Coordinator: Stephanye Alonso

  • Information Security –  Works in collaboration with the campus community to protect the integrity of campus information technology infrastructure to mitigate risks and losses associated with security threats, while supporting access to technology.  Provides risk, threat, alert, vulnerability and alert monitoring, investigation, and advisory services for the University’s computing and information assets allowing for improvement to preventative, detective and corrective controls.  Collaborates with faculty and students to support teaching, learning and research related to IT cybersecurity. 
  • Information Compliance – An information technology compliance program to improve efficiency and effectiveness of the internal controls and assessment processes, monitor regulations for new or changed requirements, and coordinate with internal and external auditors to ensure compliance. Assists senior management in identifying IT related control gaps and associated remediation plans, and that policies and procedures are updated in a timely manner. Maintains core IT risk processes according to industry standards/frameworks (e.g. ISO27001-2, COBIT, ITIL, NIST, etc.).  Compliance requirements include, but not limited to:  FERPA, HIPAA, PCI DSS, Section 508, GLBA, Red Flag Rule, GDPR. 
  • Business continuity (BC) and disaster recovery (DR)  - Work with the University community to establish IT Disaster Recovery and Business Continuity criteria and plans;
  • Accessible Technology - Leadership, oversight and coordination for the campus implementation of the CSU's Accessible Technology Initiative (ATI) to comply with Section 508, WCAG 2.0AA, and WAI-ARIA.  It includes each of the three priority areas of ATI: web accessibility, instructional materials accessibility, and procurement. 

Carol Gonzales - AVP, IT Security & Compliance, CISO

Reporting to the CIO, Institutional Research, Planning and Analytics (IRPA) serves the university by providing leadership and support for strategic planning, business intelligence, data visualization and analytics. 

Heather Brown – AVP, Institutional Research, Planning & Analytics
Admin. Support Coordinator: Sylvia Lopez

The Process & Project Management Office (PPMO) seeks to promote best practices in business process management and project management across the university to advance the mission of the university.

The PPMO is customer service oriented and provides services within the following service areas: Change Management, Project Management, Business Process Management, and Communication Management.

Jorge Lomeli – AVP, PPMO