Disability Resource Center

Notetaking Services - Note Taking Express (NTE)

DRC contracts with a professional service called Note Take Express (NTE) to provide Notetaking Services. NTE is a user-friendly service that converts the student’s lecture recordings to professional notes. The student simply records the lecture and uploads it to NTE. Within 24-48 hours, the notes are sent to the student’s CPP email.
Students who request Notetaking Services for their class(es) will receive an NTE account and information about how to use the service. Students who have questions or concerns about use of NTE should contact DRC immediately for technical assistance or to explore other options available.

how-to request notetaking services

Please refer to the Audio Recording Resources page for more ideas on how to record lectures.

Notetaking access barriers often differ depending on the mode of instruction for a given class:

  • Face-to-face: Traditional classroom instruction
  • Synchronous: Realtime virtual instruction
  • Asynchronous: Virtual instruction without realtime instruction

Face-to-Face and Synchronous Classes

Students are more likely to experience barriers to notetaking in face-to-face and synchronous classes where instruction occurs in realtime, at a pace determined by the instructor. DRC will provide the Notetaking Services accommodations for face-to-face classes and synchronous online classes that are not recorded by the instructor and made available for review. Notetaking Services will be provided through use of Note Taking Express (NTE)*.  

*Students should contact DRC immediately if they have any questions or concerns about use of NTE. DRC will work with the student to provide technical support or to explore other options available.

Asynchronous Classes

Most students do not experience a barrier to notetaking for asynchronous classes, as students have unlimited access to course materials and can freely pause recordings to take their own notes. This is also true for face-to-face or synchronous classes in which the instruction sessions are recorded and posted for students to review. Therefore, DRC does not automatically approve use of NTE for asynchronous classes and for recorded face-to-face or synchronous classes. However, DRC encourages any students who continue to experience a barrier to notetaking for asynchronous and recorded classes to contact us to discuss available options

  • Audio record using the NTE app for in-person and virtual classes (instructions included in Audio Recording resources)
  • No internet connection needed to audio record using NTE app
  • You can also access NTE online (stable internet connection needed if using NTE online to record)
  • If using the online version, use Chrome or Safari
  • When uploading your recording, it is important to pick the right category/subject so that it is sent to a notetaker who is a subject matter expert
  • You can attach handouts and PowerPoint slides for the notetaker to review with the recording
  • When notes are ready, an email will be sent to your CPP email
  • You can provide feedback to NTE if you are not happy with the quality of the notes through their chat feature

For questions about Notetaking Services, please contact drcnotetaking@cpp.edu or 909-869-3333.