Student Success Central

New Student Registration Guide

Cal Poly Pomona New Student Registration Guide

Fall 2022

Last Updated: 5/03/2022 at 3 p.m.

Hey Bronco!  

This guide is going to walk you through the basics of registering for classes for the first time. We’ve loaded it with how-tos, additional videos and resources that we encourage you to explore.

Step 1: Some Ground Rules

  • For every term you register, you have what’s called an enrollment window. It’s a specific day and time that you are able to begin to register for classes in an upcoming term. It is also sometimes called your enrollment appointment, registration appointment, enrollment date or enrollment time. 
  • In your BroncoDirect Student Center, find the Enrollment Dates box on the right-hand side. This box will have your enrollment date and time. The date/time may not be visible until closer to your Orientation Day. 
  • For future terms, enrollment times are posted about a week in advance of registration. Your enrollment appointment will be assigned based on the number of units you have successfully completed. You'll be able to enroll in courses in the timeframe of your enrollment appointment. 

  • For your first semester at CPP, you'll register for classes at your Orientation Day. You will meet with staff and faculty to receive academic advising and they will walk you through the registration process.
  • For every term you register, there are several opportunities to enroll in classes. All students have the ability to register during general registration, and the ability to adjust schedules during Add/Drop Period. Eligible students may also register during priority registration. 
  • Each opportunity also has specific unit limits. This is the number of units you are allowed to register for. See below for the unit limits you have – we'll explain more on Add/Drop Period and waitlisting later.  
This table outlines the unit limits for each registration period.

Priority Registration

Up to 15 units 

General Registration / Orientation Class Registration 

Up to 16 units 

Add/Drop Period 

Up to 18 units 

Waitlist Units

10 units (of overall unit limit) 

  • The amount of units for each class depends on what type of class it is – lab classes can be worth 1 to 2 units, while lecture classes can be 2 to 4 units. We’ll show you in the next step how to figure out how many units a class is worth.  
  • For future terms, you can find the unit enrollment limit on the homepage of the Registration Guide

  • Sometimes CPP will put a hold on your account when we need you to take care of something. Some holds will prevent you from registering, like an Advising Hold or an SF Financial Hold. Other holds, like the Classes Saved hold, just prevent your courses from being dropped for non-payment.  
  • The only hold you may have right now is an Orientation Services hold. This hold will disappear before your Orientation Day as long as you've completed Online Orientation and check in for your in-person program.
  • Math/English Category Placement holds do not affect your ability to register for classes.

  • To Do list items are not holds and do not impact your ability to register. 
  • The To Do list is made up of checklist items such as university requests for documentation, including tax returns for your Financial Aid application, high school or college transcripts, official SAT scores, etc.
  • Once the university has received a checklist item, that item will no longer display on your To Do list. It may take some time to clear.

  • As part of your Online Orientation modules, you'll learn about academic planning basics, including your curriculum sheet. Your curriculum sheet is an official document that lists the courses you need to take to satisfy your degree. You'll get a copy on your Orientation Day. 
  • Here are some other tools that will help you:
    • The University Catalog: There are two things we want to point out:
      • General Education (GE) / Interdisciplinary General Education (IGE) Course listings: These list all the potential courses that you can take for GE or IGE. Not all the courses in a particular GE area are offered every term.
      • Index of Courses: This lists all of the classes offered at CPP. You can look up courses here to read about what you’ll learn in the class and see what the prerequisites and corequisites are.
    • Your Transfer Credit Report (TCR): This is a tool in Student Center that shows you the courses you've transferred from community colleges or other institutions and how they translate to CPP classes. Your TCR also shows AP, CLEP, or IB test scores. Watch our how-to video to learn how to read it.
    • Your Degree Progress Report (DPR): This is a tool in your Student Center that indicates which requirements for your degree that you’ve satisfied and which requirements you have left to complete. Your DPR can also tell you your overall, core and CPP GPAs, the number of units you’ve taken and still need, your academic standing and more.
    • Planner: CPP Connect's Planner can help you build your academic roadmap. Visit the CPP Connect student homepage for the link and how-to videos.

Step 2: Learning to Use BroncoDirect

BroncoDirect is your student portal where you take care of much of your student business: it’s where you can view your academic record, register for classes, pay your fees and more. In this step, we’ll teach you some of the basics.  

  • Go to and log in with your BroncoName and BroncoPassword. 

Screenshot of the log in page for MyCPP

  • Once in MyCPP, locate the Student Center icon either in your Favorites section or the waffle menu in the upper right-hand side.

Screenshot of the waffle menu in MyCPP

Screenshot of the student center with 6 sections numbered
  1. Search, Plan, Enroll, My Academics
    1. Search: Takes you to the Class Search.
    2. Plan: Takes you to CPP Connect's Planner, a tool that helps you map your path to degree
    3. Enroll: Takes you to your Enrollment Shopping Cart.
    4. My Academics: Tells you your current academic plan (major), curriculum year, academic standing, overall and CPP GPAs, and links to other academic records.
  2. Other Academic... (hamburger menu)
    1. Apply for Graduation: Where you apply for graduation when you are a semester away from completing your graduation requirements.
    2. Class Schedule: Shows your class schedule for current or future terms you are enrolled for.
    3. Course History: Lists all the courses you've attempted at CPP, when you took them, and the grade you received.
    4. Degree Progress Report: A tool that indicates which requirements for your degree that you’ve satisfied and which requirements you have left to complete.
    5. Enrollment: Add: This takes you to the enrollment page to add a course.
    6. Enrollment: Drop: This takes you to the enrollment page to drop a course.
    7. Enrollment: Edit: This takes you to the enrollment page to edit your courses.
    8. Enrollment: Swap: This takes you to the enrollment page to swap a course.
    9. Grades: Shows your final grades for your classes in a certain term. Final grades are usually posted during the week after finals week. For grades on assignments or tests in a certain class, check Blackboard.
    10. Open University: This takes you to the enrollment page for CPP's College of the Extended University (CEU) Classes
    11. Transcript: View Unofficial: Generates a printable unofficial version of your transcript that shows all the classes you've completed at CPP or transferred, the grades you received, and your GPA.
    12. Transfer Credit: Report: A tool that shows you the courses you've transferred from other institutions or test credit, including AP, CLEP, and IB scores, and how they translate to CPP classes.
    13. Veterans Benefit: This takes you to the online Veterans Educational Benefits Certification Request.
    14. What-if Report: Simulate your DPR to see how changing your program of study would affect your academic progress. Talk to your advisor if you want to create a What-if Report.
  3. Weekly Schedule: Shows you your schedule in a weekly calendar view.
  4. Holds Box: Lists the holds currently on your account.
    1. Details: Clicking this will give you more information about your holds and how to remove them.
  5. To Do List: A list of items you should try to complete as soon as possible. To Do List items do not prevent you from registering.
  6. Enrollment Dates: Tells you your enrollment window when you're able to register for classes. 

The Class Search will tell you what courses are scheduled for an upcoming term. Here's how to use it:

Screenshot of the class search

Step 1: Click on the Search link in the upper left-hand side of your Student Center.

Step 2: Select the term.

Step 3: Select a subject. Just selecting the subject will give you the full course offering listing for this subject.

Step 4: Click Search to see a list of results:

  • Course Number
    • 1210 is the course number of PHY 1210.
  • Class Name
    • Physics of Motion, Fluids, and Heat is the class name for PHY 1210.
  • Section: An individual class offering for a course. Many classes have more than one section offered each term to allow more students to enroll in the course. Course sections may have different times, classrooms, or professors.
    • 01-LEC Regular indicates this is section 01.
  • Green Circle: Open courses are indicated in the Class Search by a green circle. You can register for an open course if you meet the requirements and have enough units available in your enrollment limit for the term.

Screenshot of the search resultsStep 5: Click on a specific section's link to learn more about that section:

  • Units
    • PHY 1210 is worth 3 units.
  • Instructor: If the instructor says TBA, the department is still determining who will teach the course.
    • George Rainey is the instructor for this section of PHY 1210.
  • Days & Times: If this says TBA, double check the mode of instruction.
    • This section of PHY 1210 meets on Mondays, Wednesdays, and Fridays from 9 to 9:50 a.m.
  • Instruction Mode: Classes can be offered in a variety of instructional modes. You can search by mode of instruction in the Class Search or find it in the Class Details page for a class in your search results. Read about the different modes of instruction here.
  • Prerequisites and Corequisites
    • Prerequisite: A course that you are required to pass before enrolling in another course. Sometimes a specific grade is required.
      • PHY 1210 requires you to have received a C- or better in one of the listed math courses.
    • Corequisite: If you are required to register for two specific classes in the same term, the classes are considered corequisites. Corequisites can be found in the Class Detail page for a course in the BroncoDirect Class Search or in the Index of Courses in the University Catalog. Corequisites are generally labs or activities.
      • PHY 1210 requires you to also enroll in a corequisite lab: PHY 1210L.
  • Class Capacity & Available Seats
    • Class Capacity: A limit on the number of students that can enroll for the course. This limit is often determined by the number of desks or chairs in the room the class will be held in.
      • This section of PHY 1210 has a class capacity of 105 students.
    • Available / Open Seats: The number of students that can still enroll for that course. If there are 0 available seats, then the class is no longer an open course.  
      • This section of PHY 1210 has 58 available seats.

Screenshot of the Class Details

Step 6: Once you've decided on a course, click on Select Class and then Next. This adds it to your shopping cart (more on that in the next section).

Screenshot of add to shopping cart page

  • To find specific classes, you can put in additional criteria. Many students put in a course number, or search for specific General Education courses. 
    • To search for a specific course, enter the course number into the Course Number box. Select "is exactly" from the dropdown menu if you typed in the exact course number or "contains" if you typed only part of the course number.
    • To search for waitlisted courses, uncheck the Show Open Classes Only box.
    • To add a waitlisted course to your shopping cart, check the Waitlist if Class if Full box.

Screenshot of the checkbox to waitlist if a class if full

        • Yellow Triangle: Waitlisted courses are indicated in the Class Search by a yellow triangle. A waitlisted class is a class that no longer has available seats but has space on the waitlist. You can get on the waitlist for a waitlisted course if you meet all the requirements and have available waitlist units.
        • Blue Square: Closed courses are indicated in the Class Search by a blue square. A closed course is a course that has reached both the class capacity limit and the wait list capacity limit. You will not be able to enroll in a closed course.
    • You can search for a GE Area by choosing a GE Area (ex. Area A) from the Course Attribute dropdown menu. 
course attribute

    • You can narrow your search by choosing a GE Sub-Area (ex. A-1) from the Course Attribute Value dropdown menu.

Selecting course value

    • To search for courses by mode of instruction, select the format from the Mode of Instruction dropdown menu.
mode of instruction

Step 3: Enrolling in Classes

  • Your Enrollment Shopping Cart is what it sounds like – you put class sections you want into your shopping cart. You can add classes to your shopping cart at any time, but having courses in your Enrollment Shopping Cart does not mean that you are enrolled in the course or have a spot saved for you.
  • You're able to add courses to your shopping cart ahead of your enrollment window, but you won't be able to enroll in them until your appointment begins. Before your window opens, make sure that the courses you've put in your shopping cart are still open. 
  • To access your enrollment shopping cart, click on the Enroll link in your Student Center.

Screenshot of the enrollment shopping cart

  • When your enrollment windows, click on Proceed to Step 2 of 3. Confirm that you want to enroll in the courses you've selected and click on Finish Enrolling.  
  • If you need to take co-requisite classes, like PHY 1210 and PHY 1210L, register for them at the same time and make sure the sections you've selected both have open seats. Double check the class details to see if you are required to enroll in a specific section of a corequisite. 
  • The View Results page will confirm that you've successfully enrolled in the course, or give you an error message explaining why you can't enroll.
  • To waitlist a class, make sure you checked the Waitlist if Class is Full box before adding the course to your shopping cart.

  • During your enrollment window, you can drop courses from your schedule if you decide not to take them. To drop a course you're already enrolled in, click on the Drop tab in your Shopping Cart. Select the course(s) you want to drop, and then click on Drop Selected Classes. Confirm your choices and click on Finish Dropping.
  • You can use the swap function to swap two sections of the same class simultaneously.
  • Watch this video for more on dropping and swapping classes. 

Step 4: Troubleshooting Errors

You may encounter enrollment error messages while registering. Here are some of the most common errors students see. If you have any questions about these error messages, contact the Bronco Advising Center. 

This table explains what to do if you're getting an error message while trying to register.

Enrollment Error Message 

What to Do 

Hold on student's record, add not processed 

Click on your Holds box in your Student Center to see if there are any holds that might prevent your registration. The Hold details explain how to clear the hold or who to contact. 

Invalid enrollment appointment and open enrollment period has not begun 

Double check your enrollment window day/time in your Enrollment Dates box.  

Requisites not met for class, not enrolled 

Look at the Registrar's Office requisite error chart 

Unit limit exceeded for appointment period 

You're trying to add a course that exceeds the unit limit for your enrollment window 

Time scheduling conflict, student not enrolled in class 

You're trying to add a course that conflicts with another course in your schedule. You can submit a Schedule Conflict Override Petition, but you need approval from both course instructors.  

Student not enrolled, class full 

The class is full. You should enroll in a different section, or ask the class instructor for a permission number. 

Student not eligible to enroll for term 

You're not eligible to enroll. If this is an error, contact the Bronco Advising Center. 

Step 5: Additional Registration Information

 If a section of a course you want to take is full, you can add yourself to the waitlist. Visit the Registration Guide homepage and find the unit enrollment limits for waitlisting units under Term Information. Waitlisted units count toward your overall enrollment limit. Here are a few things to be aware of about waitlisting:

  • You cannot waitlist a class that has a corequisite 
  • You will not be moved off the waitlist for a class if you are already registered in another section of the same class.  
  • The waitlist is updated hourly through the registration period 
  • When space is available, you will be enrolled in the course and notified by email. 
  • Check your class schedule in your Student Center for your waitlist position.

If you're trying to enroll in a course that is full, requires consent, or requires requisites (pre- or corequisites), you can ask for a class permission number. They are one-use codes and only usable in the term you get them. They are also sometimes called add codes. For assistance, contact the Bronco Advising Center.

Screenshot of the permission number box

  • Once you receive a permission number, use the Class Search to find the course. Make sure to uncheck "Show Open Classes Only." Enter the number in the Permission Nbr box.
    • If you have a permission number to override the waitlist, do not select the Wait list if class is full box -- this will deactivate the number.
  • If the permission number is successful, the course will be added to your Shopping Cart. 
  • Watch this video for more on how to use a permission number. 

Depending on the type of permission number, you get it from the course instructor or the academic department:

This table outlines which office or person to ask for a permission number.

Enrollment Request Message 

Request a Permission Number from: 

Not enrolled, class is full 

The course instructor.  

Requisites not met for class, not enrolled 

Confirm on your Degree Progress Report that you have met the requisites. Then, visit the academic department to request a permission number. 

Permission to enroll in this class is required 

The course instructor. 

Instructor consent required to enroll in class, add not processed 

The course instructor. 

Step 6: After Orientation and Prepping for Your First Day

For Fall 2022, courses will be primarily in-person with limited online options. Check the format your courses are being offered in by referencing the Instruction Modes guide

This table outlines the different drop periods and what they mean.


Type of Drop 

How To Drop 

From the 1st day of registration through the 10th day of the semester 

You can drop classes without getting Ws on your transcript. 

Drop in your BroncoDirect Student Center. 

From the 10th day of the semester (second week) through the 20th day of the semester (fourth week) 

You can drop classes with a grade of W. Undergraduate students are limited to 28 quarter units of recorded course withdrawals or 18 semester units of recorded course withdrawals, i.e., where students receive "W" grades in the classes dropped.  

Drop in your BroncoDirect Student Center 

From the 20th day of the semester (fifth week) through the 12th week of the semester 

If you need to drop classes after the 20th day of the semester because of illness or other problems of a serious nature beyond your control, you may request that those course withdrawals not contribute to the 28 quarter-unit or 18 semester-unit limit of recorded course withdrawals. 

Upon review of documentation, substantiating the reason for class withdrawal is of serious nature beyond your control, your College Dean may approve that such course withdrawals not contribute to the limit.  

Fill out Request for Class Withdrawal petition and attach supporting documentation. 
You should continue to attend classes and submit coursework until you receive a decision.  

After the 12th week of the semester through the last day of finals week  

You can drop all of your courses only for serious and compelling reasons clearly beyond your control.  

You should request to drop your entire schedule. Failure in a class or changes to your schedule are not acceptable reasons for withdrawing. 

You may request that such course withdrawals not contribute to the limit of recorded course withdrawals.  

Fill out Request for Class Withdrawal petition and attach supporting documentation. 

You should continue to attend classes and submit coursework until you receive a decision. 


Find more information about withdrawals on the Office of Student Success, Equity and Innovation website

  • You are only entitled to a full tuition and fees refund if you cancel your registration or drop all of your courses before the first day of classes. After the first day of class you are entitled to a pro-rated refund determined by the date of your withdrawal. You may be entitled to a lower tuition fee if you dropped enough units to become a part-time student. To calculate this amount, visit the Student Accounting & Cashiering Services website select the term that you need a refund for.

  • In your Student Center click the BookstoreGet /View Textbooks link located on the bottom right-hand side below the Enrollment Dates box.

Screenshot of the bookstore link in the Student Center

  • Select a term and then click View Textbook Summary.

Screenshot of the next page after clicking the Bookstore link

  • This will show you the required and optional textbooks for the courses you are enrolled in. You can also search for class sections to see required materials for courses you might be interested in but are not enrolled in.

Screenshot of the Bookstore textbook tool

  • A syllabus is a document that outlines the course policies and expectations. It includes your professor's contact information as well as their office hours. Grading policies, assignment due dates, the course schedule, required materials and other items may also be included.
  • You'll receive syllabi ahead of or on the first day of class. 

  • Keep tabs on your Canvas homepage. Your instructor has to turn the courses on, so hang tight if you don't see them yet. Canvas updates itself nightly with any changes in your enrollment. 
  • Many instructors drop students who do not attend their class on the first day of instruction to allow for waitlisted students to add the course. However, do not rely on professors to drop you from classes you no longer wish to take. If you don't attend a class you are enrolled in, you may receive a grade of WU or F.
    • If a religious holiday conflicts with the first day of class, Cal Poly Pomona will accommodate you as outlined in the Dean of Students’ Reasonable Accommodations document. 
  • Office hours are the time that professors set aside to help students understand the course material and assignments. Attending office hours will allow you to get a better understanding of the course material and assignments as well as build a relationship with your faculty. Check your syllabi for your professors' office hours.

Need Help?

Bronco Advising Center

(909) 869-4600