Financial Aid and Scholarships

Connect with Us

Although the campus is virtual given the COVID-19 concerns, Financial Aid & Scholarships staff are still available through online and remote methods. 

The Office of Financial Aid and Scholarships is open for business virtually to serve you!  We are committed to providing you the service and support you need to excel in your academic endeavors. Check out our online resources and create your Financial Aid Forms account to avoid missing important notifications. Still can’t find what you need? Contact us via one of the methods below. Please be aware we are experiencing unusually high call and email volumes.  

Questions about charges to your account, status of refunds, or direct deposit setup should be directed to Student Accounting and Cashiering Services at For answers to the most commonly asked questions please see our Frequently Asked Questions page.

If you have any feedback regarding the quality of our service, let us know. 

Connect with us "Real-time"

You can chat live with a Financial Aid Representative through our chatbot during the following days and times:

  • Monday

    • 9:30 am - 11:00 am
    • 3:00 pm -  5:00 pm
  • Wednesday

    • 9:30 am - 11:00 am
    • 3:00 pm -  5:00 pm
  • Friday

    • 9:30 am - 11:00 am

You can schedule an appointment with a Financial Aid & Scholarships staff member through CPP Connect.

Monday and Wednesday:

  • 10:00 am - 4:00 pm
  • 2:30 pm  - 4:30 pm


  • 10:00 am - 2:00 pm

Note: CPP Connect will be available to incoming freshmen and transfer students in Fall 2021.

Log In to CPP Connect

You can now join the virtual queue for in-person or zoom advising.  No appointment needed.  Be sure to have your Cal Poly Pomona Bronco ID Number ready.

Join the Finanical Aid and Scholarships Queue!

When you call us, have your Cal Poly Pomona Bronco ID Number ready to share in order to minimize wait times and so that we can provide you with accurate information that is specific to you.

Financial Aid & Scholarships Phone: (909) 869-3700 

Note:  Our phones will be active only during our non-Live Chat hours.

Monday and Wednesday

  • 11:00 am - 3:00 pm

Tuesday and Thursday:

  • 9:30 am - 5:00 pm


  • 11:00 am - 3:00 pm

Correspond With Us

When you email us, please include your Full Name and Bronco ID number in your messages so that we can provide you with accurate information that is specific to you.  When possible, please use your official email address. 

Our team will respond to your inquiry within 2 t3 business days. We appreciate your patience during this time.

Our mailing address

California State Polytechnic University, Pomona
Office of Financial Aid & Scholarships 
3801 W. Temple Ave. 
Pomona, CA 91768 

Sending a Scholarship Check? 

In order to have your outside scholarship funding applied to your student account, make sure that the donor / agency sends the funding to the correct office.  All scholarship checks should be sent to: 

California State Polytechnic University, Pomona
Student Accounting & Cashiering Services
3801 W. Temple Avenue
Pomona, CA  91768 

Make sure to have your donor / agency make the checks payable to California State Polytechnic University, Pomona, and include your name and Cal Poly Pomona Bronco ID Number on the check's memo line. The donor should also note the term for which you or they would like the funds applied (Fall, Spring, or Fall/Spring) and any enrollment requirements (full-time, half-time).