Office of Financial Aid & Scholarships

COVID-19 Service Update

Given the COVID-19 concerns, classes have fully transitioned to virtual instruction and will be in effect through the end of Spring 2020.  The Office of Financial Aid & Scholarships staff will continue to be available through online methods during our regular business hours (Monday through Friday from 8am to 5pm).   You can reach us through email at, or by phone at (909) 869 – 3700.  Please allow up to 2 business days for an email response from a member of our team.

Financial Aid Info Related to COVID-19

The Financial Aid & Scholarships has created a Financial Aid Info Related to COVID-19 page.  This page will be updated regularly as information becomes available to inform our students, faculty, staff, and larger community regarding any possible financial aid implications related to COVID-19.  Be sure to review the content & FAQ’s as your question may be answered by the information provided. 

News & Important Dates

Admitted Students for Fall 2020: Preliminary Aid Packages Now Being Released (weekly)

Preliminary Aid Packages are now available to view via BroncoDirect for Fall 2020 admitted students.  If you have not received a Preliminary Aid Package, check your aid application and confirm that you listed Cal Poly Pomona (School Code 001144).

Current CPP Students: Summer Aid Packaging Now Scheduled to Begin April 20, 2020

Initial Summer Aid packages will be based on remaining Federal Student Aid eligibility only (Federal Pell Grant and/or Direct Student Loans).  You must be enrolled at least half-time for Summer in order to be packaged with Summer aid.

Current CPP Students: Fall 2020 Aid Packaging Scheduled to Begin mid-June

Packaging for Current students for the 2020 – 2021 academic year has been moved to June - after the Spring Fully Graded Date & Satisfactory Academic Progress Review has occurred.  This change in timing ensures that students will receive an aid package for the upcoming year that more accurately reflects their eligibility – and minimizes the need for last-minute changes or cancellations of aid. 

You can still register for Fall classes as scheduled, as the tuition payment due date is not until the end of July.

Income Appeals for 2020 – 2021: Available early June

We understand that there are a variety of factors, including the current COVID-19 situation, that potentially impact a student & family's available income & resources for the upcoming 2020 – 2021 academic year.  Our appeal form for these types of requests will be available on our Forms page beginning in June.

Parent and Graduate PLUS Loans for 2020 – 2021: Available early June

Applications for the Federal Direct PLUS Loan (Parent and Graduate) will be available on our Forms page beginning in June.

iGrad is here to help!  Financial Wellness Resources:

During these trying times, it is easy to feel overwhelmed. Our partners at iGrad have put together several articles that may assist you in your financial planning.

Contact Us! 

We understand that your financial aid funding remains critically important at this time and we appreciate your patience and cooperation as we all work together to proactively take steps to protect our community. 

Email:  Email us your questions at  Make sure to use your email account for specific account information.

Phone:  Students and families are able to leave a voicemail message at (909) 869-3700.  Please allow 48 hours for an email response from a member of the Financial Aid & Scholarships team.

Submitting Forms:  For the safety of your own information, please do not email documents containing sensitive information to our office.  You can submit these documents by using our secure file upload system.

Please note, students and families will be unable to visit our in-person location in the Student Services Building until further notice.  Please continue to monitor the CPP Health Alert website for updates to this information.

Yes, Cal Poly Pomona is still required to collect any documentation we request through your To Do List.  We will begin requesting documents the second week of April.  You can submit these documents by using our secure file upload system.