Access Services

Lost & Overdue Fines


Lost and overdue fines are cumulative. Total fines from $0.15 to $4.99 will have no affect on your patron or university record and our system does not allow payments for fines under $5.00. However, once fines reach a total of $5.00 or more, your library account will be blocked from using materials. All fines must be paid prior to checking out or renewing materials.

Fines must be paid in full, there are no partial payments. Fines must be paid at the Circulation Desk, by mail (please see below for instructions), or online by logging in to your library account.

FINES

  • Books: $0.15 per item per day
  • Reserves:
    • $0.50 per item per hour for hourly checkouts (hourly checkouts range from 2 - 48 hours)
    • $1.00 per item per day for daily (daily checkouts range from 7 - 28 days)
    • $0.15 per item per day for Masters Projects
  • Document Delivery: Varies
  • Headphones: $0.50 per hour/ $100 max
  • Compact discs, Video cassettes, DVDS: $1.00 per item per day
  • Tech Lending Devices: Please visit the Technology Lending LibGuide for Tech Lending late fines.

TERMS

  • Books:
    • $10.00 Maximum overdue fee (NON-REFUNDABLE)
    • PLUS Replacement cost (estimation varies) for each book
      LOST BOOK REFUNDS
      The replacement cost, minus the late fee (varies per loan type), is refundable if the book is returned in good condition and within one-year of payment date.

      Request refunds with the Library Circulation Desk.

  • Media:
    • $25.00 Maximum overdue fee (NON-REFUNDABLE)
    • PLUS Replacement cost (estimation varies) for each book
      LOST BOOK REFUNDS
      The replacement cost, minus the late fee (varies per loan type), is refundable if the book is returned in good condition and within one-year of payment date.

      Request refunds with the Library Circulation Desk.

  • Reserve Items: $100.00 Maximum overdue fee (NON-REFUNDABLE)
    PLUS the replacement cost (estimation varies)
  • Periodicals/Journals: Replacement cost (estimation varies)
  • CSU+: A $90.00 Replacement cost is billed once an item is 14 days overdue
  • Headphones: $15.00 Replacement cost (NON-REFUNDABLE)
  • HDMI Cables: $15.00 Replacement cost (NON-REFUNDABLE)
  • Tech Lending Devices: Please visit the Technology Lending LibGuide for Tech Lending lost fines

PAYING YOUR FINES

You may pay your fines at the Circulation Desk, online, or by mail (enclose a check made payable to):

Cal Poly Pomona University Library
3801 W. Temple Ave.
Pomona, CA 91768
Attn: Circulation Unit

Payment is accepted in check or by credit card (Visa or MasterCard) only.

Back to top

ALL FINES STRICTLY ENFORCED

Fines will NOT be waived for any reasons, e.g.,:

  • Not checking on-campus e-mail for library notices or were never received due to US Postal Service.
  • Failure to notify the library of an address change
  • Materials were lent to someone else and she/he returned it late or failed to return it.
  • Materials returned via the US Mail and it was received late or failed to arrive
  • Materials were returned to another library and it was not received by the due date or failed to arrive.
  • Car or bag was stolen with library material(s) inside.
  • Wallet was stolen and someone else checked out materials on your card.
  • Not checking an items due date.
Back to top

UNPAID FINES: THE PENALTIES

Failure to pay outstanding library fines and fees may result in your account being sent to the State Franchise Tax Board. Failure to pay your fines will suspend borrowing privileges and may place a hold on your academic record if reported to the State Franchise Tax Board.

Back to top

MATERIAL BILLING PROCEDURES

  1. As a COURTESY, the library will send an overdue notice to patrons by e-mail. Patrons are responsible for the date the materials are due.
    If a notice is received, please respond by bringing back the overdue item(s) to the Library. Fines will be assessed at the time the materials are returned.
  2. If the borrowed item(s) is not returned within 30 days, the overdue material will move into the replacement billing cycle. A LOST ITEM BILL will be sent that includes
    1. The replacement fee that covers the cost of the item.
    2. A $10.00, $25.00, $100.00, or $1,000.00 (depending on the item borrowed) late fee per item
  3. If a lost billed item is returned, the replacement fee will no longer apply, but late fines will still be assessed.
  4. Failure to pay billed items and overdue charges may result in your account being sent to the State Franchise Tax Board (Cal Poly Pomona Students).
Back to top

Access Services
(909)869-3075