Registrar's Office

Update Personal Information

Your BroncoDirect Student Center provides an easy way to access, view, and manage your Student Account online if you are an active student. You can update your personal information such as address, phone number, and email address on your student record.

If you are no longer an active student and would like to update your address, phone number, email address please contact the Registrar’s Office (909) 869-3000.

View instructions on how to change personal information through BroncoDirect.

As an active student you may update your address, phone number, email address via Bronco Direct Student Center.  View instructions on how to change contact information through BroncoDirect.

 If you are no longer an active student, contact the Registrar’s Office via email at registrar@cpp.edu.

 Update your address:

Home: your home or permanent address, used by Human Resources department

Mailing: your current mailing address, used to mail official correspondence

  1. To view, add or change an address, log into BroncoDirect.
  2. Clickon the Student Center link under the Student Self Services menu.
  3. To change an address, click on the edit box next to the address to be changed
  4. Enter the new address in the highlighted field, click OK
  5. Verify the information and click the Save button

Update your telephone number:

Cellular: your mobile phone number if applicable

Home: your home phone number

Main: your primary phone number for contacts during office hours

Business: your work phone number

  1. Click on the Add a Phone Number button
  2. Select the Phone Type from the drop-down menu
  3. Enter the telephone number including the area code
  4. Check the Preferred box to indicate your primary contact number
  5. Click the Save button

 Change your email address:

Home: your personal email address if applicable

Campus: your Cal Poly Pomona email address that ends with @cpp.edu. Official emails from the university will use this email address.

    1. Click on the Email Address link.
    2. Click the Add an Email Address box.
    3. Select the Email Type.
    4. Enter the new email address.
    5. Check the Preferred box to indicate your primary email
    6. Click the Save button.

Legal or Primary Name Change

The Registrar’s Office requires specific documentation before a legal name change can be processed.  Individuals requesting a name change are required to submit two government-issued documentation that supports their request and complete a Change of Information form.   Upload the Change of Information form along with copies of supporting documentation by using our secure file upload system.

The following documents will support name change requests:

  • Marriage Certificate
  • California State Driver's License*
  • California State Identification Card
  • U.S. or State-Issued Court Order
  • Naturalization/Citizenship documents with photo attached
  • U.S. Social Security Card
  • Birth Certificate
  • U.S. Passport

* If an out of state driver's license is presented as supporting documentation, a U.S. Social Security Card will also be required.

 

Preferred First and Middle Name Change

A preferred name is a name commonly used that differs from an individual’s legal first name. Students’ preferred first name may be used for class rosters, appear on BroncoDirect, online Directory Information, Blackboard, student identification card, and name on the student’s email. It may also be disclosed as directory information unless the student declines to permit such disclosure. All official documents including but not limited to transcripts, payroll records, and financial aid documents will include a student’s legal name.

Student can typically use any preferred first or middle name. A preferred first and middle name must consist of alphabetical characters, hyphens, and spaces. Cal Poly Pomona reserves the right to deny or remove, with or without notice, a preferred first and middle name, if it is used for inappropriate purposes including but not limited to misrepresentation, avoiding legal obligation, offensive or derogatory language, or to perpetrate fraud. Inappropriate use of a preferred name may be a violation of the Student Code of Conduct and will be referred to the Dean of Students Office. To submit a preferred first and middle name, view instructions through Student Center in BroncoDirect.

You can update your preferred first and middle name in Student Center:

1. Log in to MyCPP and open the Self Service - Student Center within BroncoDirect

2. In the Personal Information section, click the Names link, select Preferred Name “Pref Names” tab.

3. Enter your preferred first and/or middle name.

4. Click Save

5. Request will be processed in 3 business days

Preferred Name FAQ

1. What is a Preferred Name?

A preferred name is a first and/or middle name that is commonly used that differs from an individual’s legal first name. Unlike the legal name changes in the campus systems must be processed by the Registrar’s Office or by Human Resources, Preferred name changes may be changed via the online Student Center and do not required any supporting documentation.

 

2. Can I change my preferred name to whatever I want?

Students can use any preferred first and/or middle name that must consist of alphabetical characters, hyphens, and spaces. Cal Poly Pomona reserves the right to deny or remove, with or without notice, a preferred first and middle name, if it is used for inappropriate purposes including but not limited to misrepresentation, avoiding legal obligation, offensive or derogatory language, or to perpetrate fraud. Inappropriate use of a preferred name may be a violation of the Student Code of Conduct and will be referred to the Dean of Students Office.

 

3. Where would my preferred name appear?

Students’ preferred name will show on class rosters, BroncoDirect, online Directory Information, Blackboard, student identification card, and name on the student’s email.

 

4. Will my preferred name appear on any official records?

No, preferred name is not the same as primary/legal name and it will not be used on any official records. Only the student’s primary/legal name will appear on all official student records such as transcripts, financial aid records, and payroll.

 

5. Can I change my email address to match my preferred name?

Students who made a change to their legal name or identity can request a change to their CPP User Name, which will change their email address. Contact the IT Help Desk for such change. A preferred name change will not change the email address but the preferred name will show as the student name on the email.

 

6. May I request a CPP ID card with my preferred name?

Yes, contact the Bronco Card office for details.

 

7. How long will it take to update my preferred name on BroncoDirect and Blackboard?

Once the student’s preferred name is updated in PeopleSoft, it will appear on the Class Roster, BroncoDirect, and Blackboard after 3 business days.

 

8. Who should I contact if I have additional questions? Students may contact the Registrar’s Office at registrar@cpp.edu

Pronouns

CPP offers students the option to specify their preferred pronouns, which will show up on class rosters for faculty.

 

You can set or update your pronouns in Student Center:

  1. Log in to MyCPP and open the Student Center within BroncoDirect
  2. In the Personal Information section, click the Pronouns link
  3. Select a Pronoun from the drop-down list
  4. If selecting Other, enter the Subject/Object/Possessive entries* in the fields
  5. Click Save

 

Check out these Frequently Asked Questions for more Pronoun usage information.

Pronouns FAQs

 

  1. What are Preferred Pronouns?

Preferred pronouns are those that an individual chooses for themself and wants others to use when talking to or about them.

 

  1. Can I set or change my pronouns to whatever I want?

You can set preferred pronouns to be used on class rosters for faculty. The University reserves the right to remove a pronoun if it is inappropriate or being used for misrepresentation or to evade legal obligations. Inappropriate use of a pronouns may be a violation of the Student Code of Conduct and will be referred to the Dean of Students Office.

 

  1. Will pronouns be used for everything at the University?

Right now, preferred pronouns are only being used in PeopleSoft on the class roster and faculty advising pages. If you'd like to see pronoun preferences added somewhere, please let us know!

 

  1. Am I required to set a pronoun?

No. Using a pronoun is entirely optional. You can change this at any time.

 

  1. I still have questions. Who can I talk to?

You can contact the Office of the Registrar.

 

 

 

*The University reserves the right to remove a pronoun if it is inappropriate or being used for misrepresentation or to evade legal obligations. Inappropriate use of a pronouns may be a violation of the Student Code of Conduct and will be referred to the Dean of Students Office.

 

Cal Poly Pomona is committed to ensuring the safety and wellbeing of all students.  A student is responsible for providing an emergency contact and it must be updated at least once a year.  Follow the steps below to update your emergency contact, or your can access a PDF of these instruction here.

 

1. Log into your BroncoDirect Student Center via MyCPP.
2. Navigate to Personal Information section, Click on the Emergency Contact link

 

Emergency Contact

3. If you have the Emergency Contact information listed already, ensure the information is accurate.  If you need to edit the information, click on the RED PENCIL icon and update the information.  Regardless of whether or not you need to make any changes, click on I have Reviewed/Updated My Emergency Contacts.

Click on Save 

When the confirmation page appeared, click OK

Emergency Contact

 

4. If you do not have any Emergency Contacts listed, click on Add an Emergency Contact.

Enter your Emergency Contact Detail

    • Contact Name
    • Relationship
    • Contact Address
    • Contact’s Phone
    • You may also add a phone number under Other Telephone Numbers 
    • When you are done, click on  Save
    • Add as many contacts as you want to and designate one as your Primary Contact by clicking on the check box next to their Contact Name.  When you are done, click on I Have Reviewed/Updated My Emergency Contacts.
    • Confirmation page will appear, click OK

 Emergency Contact

Upon the death of a student, the University holds the student’s education record in trust, and will allow for the request of the student’s record by an individual(s) with a legitimate interest. For more information, view Deceased Student Record Request Form & Request Procedure.