Health and Safety

Keeping our residents safe and healthy is of vital concern to University Housing Services (UHS). While the University is a relatively safe place, crimes do occur on campus. UHS provides a number of resources, services, and programs designed to help students be safe during their years living in University Housing. Though UHS and University Police work closely to provide for your safety, it is our hope that residents learn to create and maintain a physically safe, functional, and clean-living environment in the residential community.


Stayed informed about safety on campus and resources available to you! Visit the Cal Poly Pomona Emergency Services Webpage.

If the elevator malfunctions, follow these steps: 

  1. Press the alarm and stay calm until help arrives 
  1. If you have your cell phone you can call 
  1. UPD: (909) 869-3070 
  1. Housing Main Office: (909) 869-3307 
  1. Your RA: RA Contact Numbers 
  1. UHS Staff Member 
  1. A friend to assist you until help arrives 
  1. Do not attempt to jump up and down, pry open doors, or climb out 

When a fire alarm has been activated all persons in or near University Housing buildings, should evacuate to the following areas and wait for direction from a staff member or student leader: 

  • The following buildings evacuate to the Rose Garden 
    • Encinitas (20)
    • Montecito (21)
    • Alamitos (22) 
    • Aliso (23) 
    • Palmitas (57)
    • Cedritos (58) 
    • La Cienega Center (59) 
    • Facilities (71) 


  • The following buildings evacuate to the Soccer Field (next to Kellogg Gym/Vista Market) 
    • Vista Market (52) 
    • Estrellas (54) 
    • Bonita (60) 
    • Sol (61) 
    • Montanas (62) 
    • Luna (63) 
    • Sicomoro (73) 
    • Secoya (74) 


Download Campus Emergency Evacuation Map 

Multiple evacuation chairs have been placed in the stairwells of each residence hall. These chairs are designed to assist building occupants in descending a stairway in an emergency. 

Watch the video on How to use an Evacuation Chair 

Cal Poly Pomona has excellent resources around health and wellness. We know that students may experience concerns, crises, or wish to help a friend who is having trouble during their time at Cal Poly Pomona. If you need support or are concerned about someone, please speak to your RA, a UHS Staff Member, or refer to campus resources. 

Cell phone numbers are listed by building: Duty Phone List  

RAs are available by the RA duty phone: 

  • Monday – Friday, 6:00 pm – 8:00 am the following morning 
  • Saturday 8:00 am – Monday 8:00 am 

The Cal Poly Pomona Broncos Care Program is a comprehensive campus-wide Basic Needs’ initiative that serves students experiencing housing instability, food insecurity, and other emergency/crisis situations. 

The program goals are to provide students in need with: 

  • Food resources 
  • Housing support 
  • Emergency funds 
  • Case-management support  

All of these areas play a critical role in a student’s academic success, health, and wellbeing. This is a campus-wide prevention and early intervention program hosted by the Division of Student Affairs.  

The mission of Counseling and Psychological Services (CAPS) is to advance student success by promoting community wellness, removing psychological barriers, facilitating self-awareness, and cultivating the personal strengths of Cal Poly Pomona students through culturally relevant mental health services designed to transform their personal, social and academic lives. 

Contact CAPs: https://www.cpp.edu/caps/contact-counseling.shtml 

  • Business Hours: Phone (909) 869-3220 
  • Email: caps@cpp.edu  

After Hours Phone Crisis Support: (909) 869-3220, then press 2 to be connected to a counselor. Please note that Counseling and Psychological Services and the Student Health Center does not provide after-hours or weekend care. 

DRC removes barriers to access for students with disabilities to have equal opportunity to participate in all aspects of the university experience. Visit the Disability Resource Center for more info. 

  • Phone: (909) 869-3333 

The Inegrated Care Network strives to promote, maintain, and improve the health and well-being of Cal Poly Pomona Students through Integration and Partnerships, Prevention, Early Intervention, and Access to Resources. If you are a University Housing resident or if you know someone who lives on campus and needs support, please contact: 


Felirose Tamparong, M.Ed. 

Senior Coordinator of Residential Education and Leadership, Care Coordinator 

University Housing Services 


(909) 869-3320 

The Office of Equity and Compliance (OEC) oversees the University's compliance with Federal and State laws and regulations and CSU System policies. For more information, visit the Office of Equity and Compliance 

 For support with Gender Equity and Sexual Misconduct, Harassment, and Retaliation contact:  

  • Phone: (909) 869-4646 

Student Health and Wellness Services is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (you must be able to walk in on your own to receive care) and provides students with affordable, accessible, and student-centered health care and wellness services so you can receive the care and assistance you may need.  

Services are available to all enrolled Cal Poly Pomona students, funded by a mandatory health fee that is included in tuition. Most services are covered by the health fee. 

Contact Student Health and Wellness Service:  

  • Appointments and General Information: (909) 869-4000 
  • After Hours Nurse Advice Line: (855) 272-1723 
  • Available after 5:00 PM weekdays and weekends 

The University Police Department is a full-service, sworn police agency that operates 24 hours a day, year-round. The department provides law enforcement, emergency response, conducts criminal investigations, offers crime prevention and educational programs, support for special events and a range of other services.  

University Police offers programs and services such as: 

  • Student Assistant Program 
  • Safety Escort Service 
  • Motorist Assistance 
  • Code Blue Phones 

Contact UPD: 

  • Emergency – Police, Fire, Medical – Dial 9-1-1* 
  • Non-Emergency After Hours: (909) 869-3070 
  • Main Office Number: (909) 869-3061 

If using a cell phone in an emergency, dial (909) 869-3070. 9-1-1 calls from cell phones are rerouted to the CHP. We strongly encourage campus community members to program this number into cell phones to minimize response time. 

University Housing Services Fire Safety ReportView the Annual Fire Safety Report 

Annual Security ReportView the Campus Annual Security Report